Brookline Recreation Announces Transition to New Online Registration & Reservation Software

BROOKLINE -- Recreation Director Leigh Jackson announces that Brookline Recreation has begun transitioning to a new online reservation system, which will be phased in across all of its programs in the months ahead. 

The Kirrane Aquatics Center was the first Recreation facility to transition to the new registration software, Amilia, last fall for pool time reservations. All remaining Recreation facilities and programs will transition to the new system over the next several months. In order to utilize the system, users must create an account, which they can do by clicking here.

Many programs will transition to Amilia in early February. Sign-ups for environmental camp will transition to Amilia on Feb. 9. Facility reservations for Larz Anderson Park and summer camp registration will go live on Feb. 10. 

The following programs will become live on Amilia on Thursday, Feb. 11:

1.    Spring athletics

2.    Specialty programs such as Mommy & Me, BLAST Babysitter and CPR lessons, and Home Alone Safety

3.    Summer and fall enrollment at the Soule Early Childhood Center

4.    Recreation Therapy programs

5.    Evelyn Kirrane Aquatics Center (EKAC) programs

6.    Nature programs

7.    April vacation week programming

The final program to transition to SmartRec will be fall after school programs, which will launch on May 1. 

SmartRec is a third party software that Recreation selected because it will be more user friendly, require fewer clicks to complete activity registration, and allow users to easily make companion purchases -- like buying a jersey for team sports.

"This new software will be a significant upgrade for our residents and we believe they will find it much easier once they've made the switch," Jackson said.

FAQs:

Amilia Program Registration
 2/9/2021 

Q: Why are we switching to Amilia?

A: The switch to Amilia was made to try and make it easier for the user to register for programs, rent picnic areas and other facilities as well as pay for everything online.  The idea is to make it a seamless interaction whether on computer or phone,  an easy one stop shop for the users.  

Q: When does registration open?

A: Nature Camps: Tuesday, February 9th

A: Summer Camps and Larz Anderson Wedding Venues: Wednesday, February 10th

A: All other spring sports and activities: Thursday, February 11^th, 2021 

Q: Do you need an account first?

A: All users must create an account prior to registering for any program.  All information including address and household members should be filled out under the same account.

Q: Does Amilia store payment information?

A: Yes, credit card information can be saved to your account.

Q: Why am I being charged a “service fee”?

A: All credit card payments made at Town Hall or online will be charged a non-refundable convenience/service fee by our credit card processor. However, this convenience fee does not apply for the payment of the Brookline Recreation program fee. The Town of Brookline and Brookline Recreation receive no portion of this fee. The fee for using credit cards is 2.95% plus $.30cents per transaction with a minimum charge of $1.00.The service fee will appear as a separate charge from the bill amount on your credit card or bank statement.

Q: Is there any way around being charged the “Service Fee”

A: Yes, if you pay by cash or check at any of the following Brookline Recreation Facilities: Evelyn Kirrane Aquatic Center, Eliot Recreation, Jack Kirrane Ice Rink.

Q: What are the steps to set up an account? 

A: 

Step 1: Click on the login in button at the top right corner of the Amilia home page. https://www.amilia.com/store/en/town-of-brookline/shop/programs 

Step 2: After clicking login you will be taken to a new page where you will be able to click on create an account. 

Step 3: Once you click on create an account it will take you to a new page to input all your information.  

Step 4: After creating an account you will be taken to the main Brookline store where all of our current programs and facilities will be.  

Q: How do I get help if I need it?

A: At any time you have challenges, please call Brookline Recreation “BREC” office at 617-730-2069; someone would be happy to assist you.